Inviting players and managing your roster

This is the surface to use when you want the person to get an email. Each address becomes one member row on the roster, so an invite is something you can track, resend or cancel afterwards rather than a message you have lost sight of. Everyone you invite this way arrives as a player.

1. 1 Go to your pool's Settings and choose Members & Groups. The address is /pools/:id/settings/members.
2. 2 Press Invite Members.
3. 3 Type or paste addresses into the Email Addresses box. Separate them with commas, semicolons or new lines — one invite each.
4. 4 Press Send Invitations. A toast reads Sending N invitation(s), then the page confirms Successfully sent N invitation(s).

Anything that is not a valid address is named back to you as Invalid email format, and Send Invitations stays disabled until every address in the box parses. Each address that does send gets a row with an Invited pill and an email whose subject reads You're invited to join, followed by your pool's name.

What a brand-new player has to do first

A link is the right tool when you do not have someone's address, or when the invite has to travel through a group chat. Anyone who opens it lands on a dialog for your pool rather than on a members-only page.

1. 1 Open your pool's members page and press Copy Link, then paste it wherever you are sharing it.
2. 2 Or build it yourself: take the id out of the address of any of your pool's own pages — it is the segment straight after /pools/ — and put it after /pools/invite/.
3. 3 Send that link. Nothing else needs doing on your side unless the pool is private and the person was not invited by address.

What the recipient sees depends on whether you invited their address. Someone you invited personally gets a Pool Invitation dialog with an Accept Invitation button and joins on the spot. Someone who was forwarded the link gets a Join Pool dialog instead, and on a private pool its button reads Request to Join, which sends the request to you rather than adding them.

If a recipient reports that the link does not load, work down this list before sending anything else.

• Check the shape. A working link has /pools/invite/ in it, followed by the pool's id. One that starts /invite/, or one that ends in /join, matches no page — those shapes were produced by older Copy buttons, so rebuild the link rather than resending it.
• Links in the older /tournaments/invite/ form are fine. They forward to the current address.
• A link copied out of your browser bar while you are on one of the pool's own pages is not an invite link. It points at a page only members can open.
• A signed-out visitor is sent to sign in first and returned to the invite afterwards, so ask whether they got that far.
• A brand-new account has to confirm its email address before an invite attaches to it.
• Everyone needs a first and last name saved on their profile, or every pool page sends them to /profile first.
• The pool itself can refuse them: Pool is full once it is at capacity, and a Survivor pool stops taking new members once its first pick week has kicked off.

Every reason a join gets refused

Members & Groups opens with three tiles — Active Members, Pending Invites and Groups — above a Pool Members table with Member, Group, Status and Actions columns. Search it with Search by name or email, and narrow it with the filter, which offers All Members, Active, Invited, Imported and Left.

A request appears when someone reaches your private pool through a link rather than a personal invite to their address. They are told Request sent — the pool owner must approve it, and their row sits at Requested until you act on it.

You hear about it three ways: an email saying that person wants to join your pool, a count on the sidebar's Pools badge, and a card on /pools headed N pending join requests, with a Review button for each pool that has one.

1. 1 Press Review on that card, or go straight to /pools/:id/settings/members.
2. 2 Find the Join Requests card near the top of the section. It reads N people have requested to join this pool.
3. 3 Press Approve to let someone in, or Decline to turn them down.

Approving makes them an active member immediately and emails them to say their request to join was approved.

What a manager can and cannot do

1. 1 Open your pool's Settings and choose Members & Groups.
2. 2 Find the row, using Search by name or email if the roster is long.
3. 3 Press the red trash button on that row. Its tooltip reads Remove member.
4. 4 Confirm in the Remove Member? dialog by pressing Remove Member.

The toast afterwards names what you actually did, which is the quickest way to check you caught the right row: Invitation cancelled successfully for a pending invite, Member removed from imported list for an imported row, and Member removed from pool for an active member.

To clear several rows at once, tick them in the table and press Remove in the bar that appears once rows are selected. That bar also offers Resend Invites, Copy Emails and Assign to Group.

Open your pool's Settings, choose Access & Privacy, and find the Enrollment & Capacity card. It holds the Maximum Members field, a status pill, and a bar of active members against the maximum, so you can see how full the pool is before you invite anyone else. Save keeps a change and Cancel drops it.

• Only active members hold a seat. Invited and imported rows do not, so you can have more invites outstanding than seats left.
• You cannot lower the maximum below the number of members already active. Remove someone first, then lower it.
• Removing an active member frees their seat straight away.
• The fastest read on how full you are is the Active Members tile at the top of Members & Groups.